Bilingual customer service agent

Join Nearsol-CXperts as a Bilingual Customer Service Agent! 🌟

Are you fluent in English and passionate about providing top-tier customer service? We’re looking for talented individuals to join our team!

📍 Location: Colonia Del Valle, CDMX

💻 Work Type: Work from Home

What You’ll Do:

📞 Provide outstanding customer support over the phone.

🔍 Handle inbound calls, assisting customers with inquiries on orders, billing, returns, and more.

📚 Develop expertise in The Home Depot’s products, services, and policies.

💬 Communicate effectively and professionally to ensure customer satisfaction.

What We’re Looking For:

✅ English Proficiency: C1 or Native level required.

✅ Experience: Minimum 1 year as a Customer Service Representative.

✅ Tech-savvy: Proficiency in Word, Excel, and PowerPoint.

✅ Skills: Sharp, proactive, and self-motivated with a friendly and professional attitude.

✅ Legal Requirements: Mexican ID, High School Diploma (or equivalent)

What We Offer:

💰 Salary: $14,000 MXN/month

🏡 WFH Bonus: $1,000 MXN/month

🎯 Performance Bonus: $2,000 MXN/month (after operations)

📚 Paid Training: Up to 5 weeks (Monday-Friday, 9 AM - 6 PM, TBC)

⚖️ Law Benefits + Major Medical Insurance (after 90 days)

🚀 Career Growth & an Amazing Work Environment!

Ready to join us? Apply today!