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Job Title: E-commerce Manager

About the company:

Is built for Outdoor Lovers—those who chase wind, waves, trails, and sun. We create high-performance skincare that protects and nourishes skin in all elements, from high alpine to sea level. We are queer-owned, environmentally committed, and radically pro-outdoors.

We’re growing and looking for a smart, hands-on E-commerce Manager who gets our mission and is excited to build a better future for skincare—one email flow, PDP, and summer sale at a time.

About the Role:We’re looking for a sharp, detail-obsessed, and digitally savvy E-commerce Manager to lead the day-to-day operations and performance optimization of our Shopify website. You’ll be our go-to expert across sales, promotions, content updates, product merchandising, email and SMS campaigns (via Klaviyo), and site analytics. You’ll also be our internal liaison with our offshore dev team, making sure bugs are squashed fast and the customer journey is always smooth.

What You’ll Do:

• Website & Product Merchandising (Shopify):
• Manage and optimize all PDPs (Product Display Pages), ensuring accurate content, strong SEO, and conversion-forward design
• Oversee homepage, navigation, and seasonal merchandising updates
• Plan and execute product launches and sales promotions
• Monitor site daily to ensure uptime, product availability, and bug-free performance

Content & Blog:

• Update and publish blog content regularly (provided by founder/editorial team) Collaborate on ideas to tie site content to brand campaigns and seasonal storytelling

Analytics & Optimization:

• Monitor Shopify, Klaviyo, and Google Analytics performance metrics
• Track and report on site health, AOV, conversion rates, and bounce rates
• Make actionable recommendations to improve performance and CX
• Email & SMS Marketing (Klaviyo):
• Manage and grow revenue through email and SMS marketing
• Build, optimize, and test flows for welcome, post-purchase, abandoned cart, and winback
• Own the calendar for regular campaign sends, working with our founder and creative team to execute beautifully branded, high-performing emails

Team Liaison:

• Communicate clearly with our offshore dev team to troubleshoot bugs and implement technical updates
• Act as point person for all ecommerce ops questions within the broader team

Part-Time: 22 hrs/week

Location: Remote/Home Office

Hasta 18,000 mxn brutos mensuales + prestaciones de ley