Mid market account management (ms)

Join a U.S based company as a Mid Market Account Management!

Job Description:

1. Customer Engagement and Success Metrics:
● Provide exceptional support to assigned customer accounts, ensuring they achieve their desired success metrics and ROI.
● Foster proactive and consistent client engagement, building strong relationships with customers.
2. Renewal Management:
● Take the lead in managing the renewal process for existing accounts, identifying and addressing potential obstacles to ensure smooth and timely renewals.
3. Customer Lifecycle Management:
● Track and document important customer lifecycle details, including opportunities and post-sales information, within hireEZ's company CRM (SFDC). ● Keep a close eye on key customer milestones, ensuring a seamless onboarding process and continuous user training throughout the lifecycle.

Work schedule: 9:00am - 7:00pm (EST)
On Site Job
Monthly Gross Salary*MXN
Mexican Law Benefits
Internal Benefits