Operations analyst

DESCRIPTION

The Operation Analyst will ensure that all of our clients' portals are updated in real time while ensuring that they collect 100% of the available detentions.

KEY RESPONSABILITIES

• Check that all portals are updated in real time.
• Ensure that trackers are requesting detentions in a timely manner.
• Report how much detention was available to collect and how much was actually collected daily and weekly .
• Fill out and send the detention report to some clients.
• Weekly reports
• Fill out Trailer Report

REQUIRED SKILL SET

• Punctuality & Attendance
• Sense of urgency
• Teamwork
• Self-Motivation
• Problem Solving
• Outgoing
• Proactive
• Communication

QUALIFICATIONS

• Leadership experience
• Advanced Excel (Pivot table, Vlookup, etc)
• Customer Service Experience
• Advanced English (be able to have a business conversation in English)
• Excellent organizational and multitasking abilities
• Schedule availability

BENEFITS

• Private Medical Insurance
• Law Benefits
• Competitive Salary
• Career path