bilingual customer service representative

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Bilingual customer service representative

por Sigma Solutions

Bilingual customer service representative

por Sigma Solutions
  • customer service
  • bilingual
  • logistics
  • sales

Customer service representative

Receives orders and assists with sales of products over the telephone to retail businesses, ensuring order accuracy, processed in a timely manner and follows up in order to determine customer satisfaction by performing the following duties.


Qualifications:


  • Associate's degree (A. A.) or equivalent from two-year college or technical school; one year related experience and/or training; or equivalent combination of education and experience.
  • Bilingual English 90%
  • Visa (Border Crossing Card)

Skills / Competencies:


  • Strong Analytical skills (specifically able to identify trends, opportunities, and business insights
  • Previous CPFR experience is a significant plus
  • Good verbal/written communication and delivery skills
  • Excel – Intermediate level
  • Power Point – Intermediate level
  • Word – Intermediate level
  • Pivot Table

Essential Duties and Responsibilities:


This position requires detailed customer level planning at the national, DC, and store levels, creating inventory and demand analysis for solutions.


Leverage the Walmart GRS Forecast and the Walmart S&OP Process for precise Supply Chain Planning, that enables field sales to achieve goals.


Monitor weekly reporting and scorecards, proactively communicating with the teams cross-functional partners.


Able to develop strategic business solutions to aid in inventory control, supply chain efficiencies, and cost reduction, at time leveraging big data to gain insights.

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Resumen de la vacante

  • Empleo:Bilingual customer service representative
  • Salario:20,000 mensuales
  • Localidad:Juárez, Chihuahua
  • Tipo de empleo:Tiempo completo
  • Empresa:Sigma Solutions
  • Educación deseada:
    Superior - titulado
  • Experiencia deseada:
    Nivel medio
  • Habilidades:customer service, bilingual, logistics, sales
  • Posición:Customer service representative