bilingual customer service representative

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Bilingual customer service representative

por Sigma Solutions

Bilingual customer service representative

por Sigma Solutions
  • customer service
  • bilingual
  • logistics
  • sales

Customer service representative

Receives orders and assists with sales of products over the telephone to retail businesses, ensuring order accuracy, processed in a timely manner and follows up in order to determine customer satisfaction by performing the following duties.


  • Associate's degree (A. A.) or equivalent from two-year college or technical school; one year related experience and/or training; or equivalent combination of education and experience.
  • Bilingual English 90%
  • Visa (Border Crossing Card)

Skills / Competencies:

  • Strong Analytical skills (specifically able to identify trends, opportunities, and business insights
  • Previous CPFR experience is a significant plus
  • Good verbal/written communication and delivery skills
  • Excel – Intermediate level
  • Power Point – Intermediate level
  • Word – Intermediate level
  • Pivot Table

Essential Duties and Responsibilities:

This position requires detailed customer level planning at the national, DC, and store levels, creating inventory and demand analysis for solutions.

Leverage the Walmart GRS Forecast and the Walmart S&OP Process for precise Supply Chain Planning, that enables field sales to achieve goals.

Monitor weekly reporting and scorecards, proactively communicating with the teams cross-functional partners.

Able to develop strategic business solutions to aid in inventory control, supply chain efficiencies, and cost reduction, at time leveraging big data to gain insights.


Resumen de la vacante

  • Empleo:Bilingual customer service representative
  • Salario:20,000 mensuales
  • Localidad:Juárez, Chihuahua
  • Tipo de empleo:Tiempo completo
  • Empresa:Sigma Solutions
  • Educación deseada:
    Superior - titulado
  • Experiencia deseada:
    Nivel medio
  • Habilidades:customer service, bilingual, logistics, sales
  • Posición:Customer service representative