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Client care associate

por Grupo Cygnus

Client care associate

por Grupo Cygnus
  • • stress management skills
  • • computer skills
  • • excellent people skills
  • • must-have soft skill’s (cour

Client care associate

Cygnus MX Operation is a leading outsourcing Human Resources company in Mexico City, providing excellent customer service to our international clients while assisting with human factor development. Our main focus is to hire the best talent to develop and accelerate growth. Each of our leaders has unique strengths that result in a specific mastering of skills. They are motivated to get involved in order to develop their team members, and completing tasks. 

We're hiring individuals who are committed to their personal and professional growth. We’re looking for candidates with a high English level, great communication skills, open to instructions, empathetic and receptive to customer’s concerns.

Campaign Description

Our Client Care Associate (CXs) employees play a vital role in helping clients daily with any issue they may encounter. We are dedicated to providing our clients with world-class services, no matter how big or small the issue may seem. Focus on the food delivery service, our CXs assist several types of clients such as  Dinners, Restaurant Partners, and Drivers. You will engage our clients via live chat, thus allow you to establish a personal connection with customers who need support. Known for our response times and effective communication skills, we ensure that our clients are assisted at all times giving them the option to connect with just one click! 


 What We Offer

  • Competitive Salary of $13,000 - $16,000 MXN
  • A Professional Work Environment
  • Growth Opportunities After 60 Days On Floor - Upon interview/vacancy
  • All benefits by law
  • Paid Training 100%
  • 2 Days Off


  • English CV - Submit with application
  • 95% English Level (Advance or Native)
  • Excellent People Skills
  • Must-Have Soft Skill’s (Courtesy, Concern, Accountability & Empathy)
  • Able to communicate clearly and concisely through live chat & with other departments
  • Capable of Working 9 - 10 Hrs Per Day 48 Hrs Per Week
  • Fast Typing Skills (60 WPM)
  • Computer Skills
  • Responsible
  • Reliable & Focused
  • Great attitude and behavior
  • Stress management skills
  • Full-Time Availability (8 Am - 10 Pm) (Must be able to work weekends)

Resumen de la vacante

  • Empleo:Client care associate
  • Salario:13,000 a 16,000
  • Localidad:SEVILLA - Cuauhtémoc, Ciudad de México
  • Tipo de empleo:Tiempo completo
  • Empresa:Grupo Cygnus
  • Educación deseada:
    Superior - titulado
  • Experiencia deseada:
    Nivel medio
  • Habilidades:• stress management skills, • computer skills, • excellent people skills, • must-have soft skill’s (cour
  • Posición:Client care associate