Skills:

• Linux command experience

• relevant experience with hosting

• Experience within a help desk / call center environment

• Advanced troubleshooting skills

• Basic proficiency installing, managing, and troubleshooting the hosting stack and

various CMS applications

• Basic understanding of server hardware, setups, and common hosting services

• Basic understanding of DNS, and domain registration

• Basic understanding of Content Management System (CMS)s, to include WordPress,

WooCommerce and Magento

• Basic understanding of ecommerce principles and processes